Welcome to the Citizen Service System. Contact centre with ProChile, through which your questions, suggestions, complaints and congratulations are received.
This form is the official cannel of the institution to receive citizen requests electronically and ensures that you get a response within the legal term.
Once your request has been satisfactorily submitted, ProChile will provide you with a response in accordance with the deadlines established in Law 19.880.
BUSINESS HOURS
MONDAY TO THURSDAY FROM 9:00 - 13:30 / 14:15 - 17:00 hours
FRIDAY FROM 9:00 - 13:30 /14:15 - 16:00 hours
OPERATIONS HOURS
MONDAY TO THURSDAY FROM 9:00 - 13:30 / 14:15 - 18:00 hours
FRIDAY FROM 9:00 - 13:30 /14:15 - 17:00 hours
| Attention Office | Address | Phone |
|---|---|---|
| Regional Office Arica and Parinacota Region | 7 de Junio 268, 7th Floor. Building Mirablau; Arica | +56 58 2236700 |
| Regional Tarapacá Office | Building Econorte, Serrano 145, 10th floor, Office 1004; Iquique | +56 57 2401300 |
| Regional Office Antofagasta Region | Bernardo O’Higgins 1338 of. 1201, Building Plaza Mackenzie; Antofagasta | +56 55 2854000 |
| Regional Office Atacama Region | Av. Juan Martínez No.640; Copiapó | +56 52 2255301 |
| Regional Office Coquimbo Region | Amunategui #489, Office #426; La Serena | +56 51 2362500 |
| Regional Office Valparaiso Region | Limache Street 3405, Office 92, 9th floor, El Salto; Viña del Mar | +56 32 2656200 |
| Regional Office Metropolitan Region | Monjitas #392, floor 5, Santiago | +562 3322 0140 |
| Regional Office Libertador Bernardo O'Higgins Region | Germán Riesco 277, 2nd floor, Of. 22, 23 y 24; Rancagua | +56 72 2444101 |
| Regional Office Maule Region | 3 Norte 1272; Talca | +56 71 2207500 |
| Regional Office of the Ñuble Region and the Provinces of Diguillin, Punilla and Itata | Bulnes 941, Chillán | +56 42 2347800 |
| Regional Office Bio-Bio Region | O' Higgins 420, Office 42, 4th floor; Concepciónn | +56 41 2758200 |
| Regional Office La Araucanía Region | Claro Solar 835, Office 1801, 18th floor, Building Torre Campanario; Temuco | +56 45 2690100 |
| Regional Office of the Region de Los Ríos | Janequeo 323; Valdivia | +56 63 2203125 |
| Regional Office of the Los lagos Regions | Concepción 120, Office 1001, 10th floor, Building Doña Encarnación; Puerto Montt | +56 65 2597101 |
| Regional Office Magallanes Region and the Chilean Antártida | Av. España No.740; Punta Arenas | +56 61 2256600 |
| Metropolitan Region Parties Office | Bombero Salas 1345, Santiago Centro | +56 2332 20000 |
